Don McFalls, Senior Consultant

Don has 40-year quality management career polished as Vice President of Quality at Toyota's best quality North American plant. For the plant's first 14 years Don was the executive responsible for developing and managing the quality systems and operations at Toyota Motor Manufacturing-Canada, a frequent winner of J. D. Power awards for the best quality automotive plant in North America. He is a real "floor guy" who involves the entire organization in achieving exceptional Toyota quality.